frequently asked questions
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Frequently Asked Questions
xxx
If you are, you are.
You lived the 814.
You get it.
Me!
Jen Urdang Stern / 452 Design Studio
State College 1990-1994
Telluride 1994-95
Philadelphia ever since
Club 814 is designed by me at my Philly-based boutique design studio, founded in 2003. I have spent many years as a creative director and designer, working one-on-one with every client to create full brand systems down to one-off flyers – and everything in between.
Club 814 is where I combined a place in my heart and soul with my minimal, clean aesthetic into clothes. I created it for the people who... get it.
Machine wash cold
Tumble dry low or hang dry
Do not iron directly on print/embroidery.
Proper care helps preserve print and embroidery quality, fabric softness, and overall shape.
Each product is made to order to reduce overproduction and waste.
Please allow at least one week for production. Tracking will be available once shipped.
Yes. Size exchanges are available within 14 days of delivery, subject to availability. Customers are responsible for return shipping unless the item is defective or incorrect.
[View our Returns & Exchanges policy.]
Some styles may return, while others are produced in limited drops.
Availability can change without notice.
Because items are made to order, we only accept returns for items that arrive damaged or incorrect.
We recommend reviewing sizing carefully before ordering.
[View our Returns & Exchanges policy.]
Actual colors may vary slightly due to screen settings, lighting, and garment dye lots. Minor differences in fit, shade, or texture can occur between garments, especially across different blanks or production runs. Mockups are for illustrative purposes only — actual garment style and placement may vary slightly.
For detailed info per item, see: size + fabric details
All Club 814 pieces are unisex unless noted, and designed for an easy, everyday fit - from coffee to classes to nights out. We select garments that are the most comfortable.
- Order your usual size for a regular, everyday fit
- Size up for a roomier, relaxed, or oversized look
- Size down for a more fitted silhouette
Because we continue to refine fabrics and fits across collections, individual pieces may vary slightly. When a style fits differently than expected, we'll always note it clearly on the product page. If you're between sizes or unsure, feel free to reach out — we're happy to help.
All items are made to order.
• Production: 5-7 business days
• Shipping: 3–6 business days (USPS or UPS)
Tracking will be available as soon as your order ships.
Do you offer free shipping?
Yes — we offer free U.S. shipping on orders over $50 (applied automatically at checkout).
Because items are produced individually after purchase, delivery timelines are estimates and may vary slightly during peak periods.
Each piece is produced individually.
Slight variations in color, placement, or garment may occur and are part of the process.
Some styles are produced in limited quantities.
Availability can change without notice.
Absolutely! That's all I have been doing for the past 20+ years and I love it!!
Product Details + Disclaimer
All Club 814 pieces are produced individually in small batches. Slight variations in color, print placement, or garment may occur as part of the production process.
These differences are normal and contribute to the character of each piece — they are not considered defects.
Color + Garment Variations
Actual colors may vary slightly due to screen settings, lighting, and garment dye lots.
Minor differences in fit, shade, or texture can occur between garments, especially across different blanks or production runs.
Mockups are for illustrative purposes only. Actual garment style and placement may vary slightly.
Ongoing Product Evolution
We continuously refine our materials, blanks, and print methods.
Product descriptions always reflect the most current specifications for each item.
Legal
Club 814 is an independent design brand.
Our products are inspired by State College, PA, but are not affiliated with, endorsed by, or associated with any professional sports teams, leagues, businesses or organizations.
What blanks do you use?
We use high-quality garments selected for comfort, fit, and clean print results — pieces we actually want to wear, not just decorate. We intentionally work with a small group of trusted manufacturers and are continuously refining fabrics and fits across categories. Specific blanks may vary by product and color as we improve materials and construction over time. Each piece is chosen for softness, durability, and a clean silhouette — designed to hold up season after season.
For detailed info per item, see size + fabric details.
What ink or print method do you use?
We use DTG, DTF and embroidery.
Need help with sizing or an order? Email us anytime — we respond quickly and personally, typically within 24 hours.
Other cities or sports coming?
Legal + Disclaimers
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Designed in Philly, Made to Order
For the Philly fan who's can't find sports with actuals tyle. Minimal Philadelphia sports apparel – studio-designed by Jen Stern of 452 Design Studio.
Not merch – style.
Finally.
You couldn't find it. So I designed it.
.
.
..
Slight variations may occur.
Care instructions for your FS style
Looking for a different color combination? Feel free to reach out.
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